FAQ

In which languages is your store available?


The online store is available in English, Spanish, and Portuguese (Portugal).

Tell me about your store?


Viva Saudável is a Portuguese online store specializing in health and beauty products, with a strong focus on food supplements and vitamins. The catalog consists predominantly of supplements (omega-3, vitamins, minerals, B complex, etc.) from various recognized brands, and the store offers deliveries to Portugal, Spain, and many European destinations. The website offers several local and international payment methods and provides clear information on shipping costs, returns, and customer service channels.
About us: If you're looking for quality supplements from reputable brands, this store is a great option. They offer a wide variety of vitamins (such as omega-3, vitamin D3, and B complex) and deliver not only to Portugal but also to many European countries. The checkout process is easy, with local options like ATM and MB WAY, as well as PayPal and Visa. They list shipping costs clearly, and you can contact support via chat, email, or phone—super convenient if you have any questions.

What brands are sold in this store?


Brands sold: Enerzona, Healthy Origins, Thorne Research


What is your contact information?


Email addresses: geral@vivasaudavel.pt
Phone numbers: +351 220 147 909

Is it possible to pick up the order at the warehouse?


There are no collection points available.

What payment options are available?


Multibanco Reference (Portugal), MB WAY (Portugal), Visa

What is the return policy?


The store accepts returns.

The store accepts returns up to 14 days after delivery.

The store does not charge a restocking fee.

The customer is responsible for return postage.

Do you sell second-hand or used items?

No, we don't sell second-hand items.

Which countries do you ship to?


The store ships to the following locations: AD, AL, AT, AX, BA, BE, BG, BY, CH, CZ, DE, DK, EE, ES, FI, FO, FR, GG, GI, GR, HR, HU, IE, IM, IS, IT, JE, LI, LT, LU, LV, MC, MD, ME, MK, MT, NL, NO, PL, PT, RO, RS, RU, SE, SI, SJ, SK, SM, UA, VA, XK

What shipping options and policies do you offer?


International shipping available


Do you offer free shipping?


For Portugal, we offer free delivery on orders over €60.


Do you ship internationally?


Yes, we ship to any country in the EU. For other countries, please contact geral@vivasaudavel.pt


Do you offer bulk orders?


Yes, we can offer discounts based on details. Please contact our customer support at geral@vivasaudavel.pt